Help Center
How can we help?
Short guides for signing in, building courses, enrolling learners, and tracking required training. Open an article, or jump to the staff or learner app.
Getting started
Courses
- Basic ideas for content creationCourses are units of info pages, quizzes, AI dialogues, and chatbots built from your own materials.
- What is a course timeframe?A timeframe is a visibility window so the same course can run for different groups without mixing progress.
- Course timeframes in your organizationAdmins can keep multiple timeframes so groups start and end on different dates.
- How do I manage course timeframes?Open the course Settings tab to add, rename, or switch the active timeframe.
- Switching between cohortsUse the timeframe switcher to move between cohorts without leaving the course.
- AI Dialogue: concept and creationDialogues have a conclusion, feedback, and analytics. Use them for open-ended work, not casual chat.
- What is a chatbot?A chatbot is an open assistant without formative scoring — useful for FAQs or company policies.
- Generate a quiz from existing materialsUpload a document, text, or video and LeadingEasy drafts questions, answers, and explanations.
- Which files can I upload for quiz generation?Use a clean source file. LeadingEasy reads the text and builds a quiz from it.
- Can I use multiple files?Yes. Combine related sources when you want the quiz to cover more than one document.
- Can I generate a quiz from a video?Paste a video link. LeadingEasy analyzes the transcript and drafts questions.
- What should I tell the AI when generating a quiz?Describe the topic, the level, and what learners should be able to do after the quiz.
- Can I edit a quiz after it is created?Yes. Open the quiz in the course structure and edit questions, answers, or explanations.
- Good instructions for quiz generationSay which aspects matter, the language, and whether you want a short text plus questions.
- How do I modify generated materials?Review the draft, then edit the teaching text or individual questions before you publish.
People & groups
- People: the basic ideaPeople holds groups and users for your organization so you can enroll them in courses.
- How do I create a group?Open People → Groups and create a group, then add learners or import members.
- How do I enroll a group in a course?On the program or course, add a group so every member gets access.
- Automatic synchronisationWhen your organization directory is connected, group membership can stay in sync without a manual import.
- Groups and individual learnersEnroll a whole group or add a single learner when someone joins late.
- Automatic import of groupsConnected organizations can pull groups from their directory instead of creating them by hand.
- People overviewPeople shows every group and user in your organization. Open it from the main menu.
- How do learners access a course?After enrollment they sign in at learn.learningeasy.com in a browser and land on Courses.
Learning
- Who is LeadingEasy?LeadingEasy is the workplace learning platform that builds courses from your organization’s materials.
- Functionalities and achievementsProgress, completions, and badges show required training status as you work through assigned courses.
- LeadingEasy’s AIThe AI tutor and dialogues use your course materials — they do not replace your trainer.
- How long is a training session?A session lasts as long as you keep answering. Spaced repetition decides when an item comes back.
- Spaced repetitionItems you know well wait longer before they return. Weaker items come back sooner.
- Geek modeGeek mode shows extra timing and success-level detail during quiz training.
- What is the LeadingEasy AI tutor?The AI tutor is an open chat on the course. It helps you think — it does not grade you.
- Where do I find the AI tutor?Open a course on learn.learningeasy.com and start the tutor from the course screen when your organization has enabled it.
Sign in
- Sign in with emailStaff enter their email on app.leadingeasy.com and continue with the code we send.
- Sign in with SSOOrganization SSO appears on the staff login screen when IT has enabled it.
- Problems signing inAllow cookies, check the inbox for the code, and confirm you are on app.leadingeasy.com or the learner host.
- Staff web app loginStaff always sign in at app.leadingeasy.com — not on the learner host.
- Magic link fallbackIf the code does not arrive, use the login link from the email we sent.
- Your login linkThe email includes a one-time login link that opens the staff or learner app.
Overview & compliance
- OverviewOverview shows enrolled, completed, in-progress, and overdue learners for the selected program and group.
- Learners on a courseOpen Overview or Compliance to see each learner’s progress, attempts, and latest activity.
- Download the progress CSVExport the current Compliance view as CSV from Compliance.